Only the Moderator of the interview has the ability to move the interview panel from one question to another. The Moderator is indicated by a star icon in their video panel.
If you believe you should be the Moderator for an interview, make yourself Moderator by selecting the star icon on the left-hand side of the interview room, below the candidate’s video panel.
If you continue to experience issues, follow the USA Hire Help Desk instructions to submit a help desk ticket.