As soon as a candidate is scheduled for an interview, the candidate and the interview panel will all receive calendar invitations from cloud@performancefit.com. The calendar invitation will include a link to access the scheduled interview, labelled “Join Your Interview”, as well as a link to test your device in advance of the interview, labelled “Test Your Device”. It is recommended that you test your device in advance of the interview to ensure that your audio and video are working appropriately.
There are two ways to access your scheduled live interview: Use the link in your calendar invitation or access the interview through your Interviewer Profile in the USA Hire Interview platform.
Calendar Invitation
If you wish to use the calendar invitation, select the “Join Your Interview” hyperlink in the body of the invitation. You will be prompted to sign into USA Hire Interview. You will next be navigated to the candidate record page for the specific candidate.
On the candidate record page, review the following details:
- Status: Ensure the interview is in “Scheduled” or “In Progress” status. This indicates that the candidate has either scheduled their interview or the interview session has started.
- Participants: Review the list of individuals assigned to participate on the interview panel. Note whether any participants have the role of “Observer”.
- Duration (Minutes): Familiarize yourself with the amount of time the candidate has been granted for the interview. Candidates may have been granted additional time as an accommodation.
- Scheduled Date: Double-check the date and time scheduled for the interview. Note that the time listed for the interview is in the same time zone that your computer device is in.
Once you are ready, select the Join Interview button on the right-hand side of the screen below the “Actions” header. The system will prompt you to complete the Device Check.
Interviewer Profile
If you wish to access your scheduled interview through your USA Hire Interview Interviewer Profile, select the person icon in the top, right hand corner of the navigation screen then select Interviewer Profile in the drop-down menu. Select the Interviews tab to view all assigned interviews, then find the name of the candidate. Once identified, either open the candidate record by selecting the pencil icon in the same row as the name of the candidate or select the video icon to navigate directly to the Device Check for the interview.
Complete the Device Check
The candidate as well as the panelists will need to complete the Device Check to access the live interview. Once prompted, select the Run Test button in the bottom, right-hand corner of the screen to run the Device Check. Once the Device Check is passed, select the Join Interview button in the bottom, right-hand corner of the screen to join consensus.
It is recommended on the day of join the interview that you join 10 minutes early to ensure that you can pass the Device Check prior to the interview start time. If you experience issues completing the device check, please see the FAQ page for more assistance.