Audio Troubleshooting
This section answers technical questions for use when interview participants are unable to hear one another.
- I'm in the Device Check and cannot hear the speaker test. What do I do?
- I am in the Device Check and the microphone test does not detect my audio. What do I do?
- I'm in the Live video interview and cannot hear others' audio. What do I do?
- I'm in the Live video interview and others cannot hear me. What do I do?
- I am reviewing a recorded On-Demand interview, and I cannot hear the candidate’s audio. What do I do?